1. The professional engineers can reside in your company and maintain your IT system chronically. According to your demand, engineers will maintain your network system and

database, examine, optimize and upgrade your system. Having a localized professional dealing with various issues of system on site, guarantee your system to be reliable and remove your extra worries. 2. Our outsourcing engineers has the expert training, qualified technical intelligence, and maintenance experience to take on your needs. The engineers also have the assistance of our company's strong technical team for a more comprehensive service.

The Service Range:

1) Helpdesk engineer outsourcing

1. Help on line or Help on site support for PC/Laptop/Printer
2. PC or Laptop hardware problem troubleshooting
3. PC or Laptop normal software problem troubleshooting
4. Email client maintenance and troubleshooting
5. Network connection maintenance and troubleshooting
6. Update and manage anti-virus client software
7. Support for other normal office software

2) Server engineer outsourcing

1. File/Mail server maintenance and troubleshooting
2. Web/Database server maintenance and troubleshooting
3. AD /WSUS server maintenance, coordination and troubleshooting
4. Server backup and data recovery
5. Update and manage anti-virus server software

3) Network engineer outsourcing (WAN/LAN)

1. Leased line maintenance and troubleshooting
2. Router maintenance and troubleshooting.
3. Firewall maintenance, each month carries on the security to inspect and to provide the report.
4. Internal LAN maintenance and troubleshooting.
5. Network optimization

4) Database engineer outsourcing

1. Database programming and configuration
2. Examination and maintenance of ORACLE, DB2, SQL-Server etc
3. Database backup and recovery
4. Database Safety control and auditing
5. Troubleshooting
6. Database optimization